Do Virtual Events Hurt Your In-Person Events?

This question comes up quite a bit.  The short answer… if you do it right, is…

No.

If you can market the virtual event in conjunction with the in-person event, you end up boosting the value of the in-person event.  If you market one, then move to the other, then back again, the messaging can get very confusing to your audience.  You need to work the shows together, then you can clearly show how your audience benefits from each venue.

One of the successful things that is done is using the online event as a promotional tool, but also as a pre-event tool.  Using this approach, you can help your audience attend the in-person event in possibly a more prepared, informed way.  Here are some ideas to help integrate the two types of events:

  • Hold pre-conference pre-sessions.  These sessions are presented by your speakers and include information that will get the audience ready for the in-person event.  Of course you don’t need (or want) to present the entire in-person session, but you can present the items that help people better understand what will be shown.
  • Consider pre- and post-conference classes or supporting sessions.  You can offer these as an add-on to your in-person registration.  These can be multi-session presentations and provide deep information for attendees.  Then, when they come to the event, they can learn how to apply and further use the information from the pre-con.  These can also be a way to get deeper involved in the materials presented, since the multiple sessions will be focused on a single topic whereas sessions in the in-person event typically are single sessions and stand alone.
  • Use pre-sessions to introduce topics and introduce homework to get people thinking along common lines.
  • Use virtual events to provide additional information about and by your vendors and sponsors.  These virtual events are great ways to further leverage your relationships with your sponsors and provide additional opportunity for the sponsors to interact with and gain information from your audience.  Keep in mind, you can keep the virtual event online after the in-person event, so your vendors can continue working with your audience in on-demand mode.
  • Consider adding “best of” type sessions after the in-person event has completed.  You can add them to the virtual event and use it as an additional touch point to work with your audience.  Simply capture the sessions at the in-person event, then announce that you’ll be adding the top 5 (or 10 or whatever works well for you) sessions to the virtual event in the weeks following the event.
  • Consider live-streaming your keynote presentations or key presentations from industry experts – this can further integrate your events (online and virtual) and show why people should attend both.  They get to see the live session and they get to experience the online virtual event.

There are a whole host of ways you can leverage virtual conferences, webcasts and webinars and in-person events.  From marketing to extending content to outreach to follow-up, the virtual event platform can significantly boost your in-person events.

As you write up your attendee and sponsor offerings, consider adding an option to add the virtual event items you’ll be offering.  Do the inverse on the virtual event registration – adding options to include the in-person event.  By integrating the two, you can leverage your audience, not split your messaging and gain additional ways people can take in your events, talk with sponsors and more.

Virtual events can be a powerful add-on and powerful marketing tool for your in-person events.  So many people make the mistake of assuming it’s one or the other for their audience.  Done right however, it allows you to extend your in-person event’s interaction with your audience in exciting ways.

Foolproof Marketing Strategy – Across All Channels

A question people are always asking is, “How do you profit from _____?” The entire point of marketing, digital or otherwise, is always trying to turn a profit. That’s the point of selling products or services, right?

Wrong.

I’m going to tell you a secret that I’ve learned from endlessly researching “how to market correctly.”

Focus on your content and how it will help people.

That sounds cheesy and it probably is. After all, we don’t give our services and products away; we sell them! Why wouldn’t we focus on the money we ought to be getting for what we sell?

Customers are more annoyed with marketers than ever. They fast-forward through commercials, ignore banner ads, and generally just scoff at any kind of advertising ploys we try. They’ve seen our tricks plenty of times and they’re tired of it. This is where content marketing, digital marketing, and so many other kinds of marketing become frustrating for all parties.

This is why you should focus on your content. If someone sees your content, understands that you’re trying to help them achieve some goal, they are much more likely to want to buy your product or service, because they know that you can really be an asset to them.

Stop trying to focus on your profits – though don’t sell yourself short. However, if you focus on helping people, they will see your intentions and like you more for it – and that is where the profit comes.

Pre-Event Teasers

When you set up your event, you’ll be creating the information pages – the pages that people will use to find out more about your event.  Typically these include information about the event, registration, speaker information and sessions.

One of the areas you can make a big difference in your attendee’s perception and expectations for the event is the Thank You page.  It’s often missed because it actually comes after the registration is completed.

Add Video for Great Impact
After the attendee has registered, take them to a page that shows them information about the event, their confirmation and, typically, behind the scenes an email is sent out that confirms their registration.

You can increase the marketing impact though if you also include a link in that confirmation email to real, usable information.  Give them a taste of what the event has in store.  Put together a short, 2-5 minute video and provide a small take-away of what they can expect. Of course make sure you also talk about your presenters, the sponsors (if you have them) and so-on – that helps solidify the event in the attendee’s mind.

The key to the video is to put it on a page that is only accessible by having a direct link (like from the confirmation email).  But the trick is to suggest sharing the link to the video with others that may be interested in the event.  This can help build buzz, provide a reason for sharing and more.

Provide Follow-Up
Follow-up with your attendees – you can provide additional information about the event, the speakers, new speakers and/or sponsors you’ve added, contests you’ll be holding, etc.  Make your attendees part of the evolution of your event during the deployment of different pieces.

As with the Thank You video above, consider making the follow-up a short video – make it share-ready (even on YouTube or Facebook if desired) so they can let others know about the event.  Short, sweet and personable – provide a tip or two and suggest they share it if it sounds like something others would enjoy as well.

Both of these items, taken together, provide great outreach, provide reasons to share for your attendees and at the same time validate that they’ve elected to register for and attend a great event.