How to Incorporate Online Events into Your In-Person Events

While online events are gaining traction, there still are many reasons to have in-person events. Some sponsors prefer in-person booths, some attendees enjoy the chance to leave the office for a few days, and other reasons. However, you may still want the opportunity to reach a larger audience – sponsors who like the option of online downloads in their booths, attendees who prefer to learn from home or their offices, bosses who don’t want to pay for travel costs.

You can combine the two very successfully to get the best of both worlds. Here are a few of our tips to do so.

1. Live stream your sessions

To make the online attendees feel like they’re really a part of the action, live stream your presentations during the in-person event. You can do this using any number of applications, such as YouTube Live (which now has taken over Google Hangouts), LiveStream, etc. Anything that gives you a live stream link will work successfully.

Make sure that you have a good quality camera (a GoPro or a good smart phone camera will both work great) and that your audience can see both the slides and the presenter’s face.

2. Make the slide decks available online.

This will benefit both your in-person and your online attendees. Whether they’re sitting in
the back of the room and forgot their glasses or they simply follow along better when they have the slides in front of them on their computer, always make sure you have slides available.

This will be great for after the live portion of the event as well. Those who attended the sessions live will like having the deck to refer to in the future and those who missed the session will be able to look back and see what they missed.

3. Make the presentations available On Demand for both in-person and online attendees

Just about every in-person conference I’ve been to has more than one presentation going at a time. Because of this, it’s impossible for any attendee, no matter how meticulous, to
see all of the content live. Your in-person attendees will be excited about the opportunity to be able to catch the presentations that they missed, and your online attendees will be more likely to view all of the presentations at their leisure.

4. Allow your online and in-person attendees both to participate in Q&A

You can do this a couple of different ways. Your speaker/presenter can have an online chat room that they can refer to during the Q&A with the in-person crowd, so that they answer questions from both audiences; alternatively, you can ask your speaker to answer questions from the online audience after the event using a chat room.

Either way, you’ll want your online audience to feel as much a part of the action as your in-person crowd. In-person attendees tend to try to catch the speaker after they are finished with their presentation, whether by the stage or in the lobby afterwards. Your online event audience does not have that opportunity, so you need to make sure that they have the option to ask their questions as well.

5. Work with your sponsors

You have more sponsor real estate, so to speak, utilizing in-person and online events simultaneously. It’s quite easy for sponsors to send you materials for an online booth – typically online downloads, links to their site, online giveaways, and graphics. This opens up a lot of opportunities for different kinds of sponsorships.

Your in-person sponsors may want to have both virtual and physical booths as well. You should approach them and see if they would be interested in having an online and a physical presence at your event.

Keeping these few tips in mind, you can have a truly successful online event to accompany and broaden the audience for your in-person event!

Have any questions? Send me an email at caitlin@vconferenceonline.com and I’ll be happy to help out!

Virtual Events are Too Expensive!

The cost of virtual or online events is a really big factor when deciding whether or not to host an event this way. Marketing budgets are always pretty tight and approaching the Powers That Be for a budget boost or with a new idea can be nerve-wracking.

Luckily, I can set your mind at ease with just one sentence: online events are far more cost-effective.

If you’ve ever hosted an in-person event, you’ll know how tedious, frustrating, and expensive they are. Without exception, in-person events just end up with nickel-and-dime costs like coffee, lunches, security, space for the event, bathrooms, staff for check-in, and so much more. Sometimes you’ll even hear the dreaded phrase, “food and beverage, plus-plus.”

“Pens will be extra.”

With an online event, nearly all of those costs vanish. The online event platform becomes your venue. The security is built into the event and is mostly for the purchase of event admission and moderation in chat. Check-in desk is null and void because it’s done automatically with a login. Coffee is supplied by the attendee’s own office. They likely brought their own lunch (or you’ll have an hour break for them to go get it). There is no plus-plus with an online event.

Some platforms will cost a little extra for customer support chat. However, in-person events have the same thing – staffing. No in-person event allows for a self-service set-up (what venue would allow that?) and yet most online event platforms have some form of it to give you even further discounts.

In the age of technology, where we all carry a micro computer in our pocket and are in constant contact with our friends and coworkers, the convenience of an online event will also make it more profitable. You open the doors to a wider, international audience, inviting more success and leads (which is what we all want from these events anyway). It’s a busy world and if an attendee doesn’t have to take half a week off to fly to your conference and be unable to work for the whole time, they will jump at the chance.

Not only will an online event save you money, but it will likely make you more money as well. Take that to your boss.


Have any questions about hosting a virtual event and want a great platform that will help you every step of the way? Email us directly at sales@vconferenceonline.com 

Looking for a subscription-style virtual event platform? We can help.  Get in touch and we’ll share the options available.

Simplifying Online Events

Continuing with the theme of “biggest concerns about online events,” another worry I hear from clients is that hosting virtual events just seem so complicated. This is understandable when you’re approaching a medium you haven’t utilized before or even changing hosting platforms. There is a bit of a learning curve usually when starting a new type of marketing strategy, but a lot of virtual event platforms have one or three great solutions to that for you.

  • A Best Practices Guide
    • Typically this is a PDF or document that answers most of the questions you may have about hosting an event with that particular platform. Many online events are self-service, which means that they are simplified as much as possible.

      As someone who’s just purchased an online event, you’re not expected to know how to run the show. You’re expected to know your presenters and exhibitors, as well as to market the event, but actually putting together the event should be as simple as it can be. The success of your event is the paramount concern for the company you bought it from, so they really want to help you as much as possible.

      This document usually is FAQ style, with common questions addressed in step-by-step fashion to help you navigate through the platform. If it’s in PDF format, it usually has links as well, to help you to move through the process in a easy and painless manner.

  • A Project Manager
    • For a lot of platforms, a project manager is an add-on. This is a person who is assigned to your event(s) and who is available for you to call, email, contact however you see fit.

      This person will have helped out with a lot of events before and has been trained extensively on the platform. Not only can they answer your questions, but often they will actually either help you set up the event or take most of it off your hands.

      (source)

      For instance, with vConferenceOnline, the project manager can actually set up the entire event for you. You will send them abstracts for sessions, information about speakers, even contact information for speakers or exhibitors. They can then contact them directly for all of the information and set everything up for you.

      One great thing about project managers is that they have access to information about previous events. This means statistics and analytics about similar events to your own, allowing you to find out things like: how many sessions will be best? How long should your sessions be? How do you encourage attendees to speak to the exhibitors?

      As above, none of these platforms anticipate you knowing how to host your own online event – that’s why the platforms exist. It’s their job therefore to help you succeed with your event so you’re happy (and they’re happy to!)

  • Live Support
    • For platforms who don’t have project managers, often they will offer live chat or email support to help you out with your event. Similar to the project manager, this will be a team of customer service representatives who are trained on the platform and know the answers to most, if not all, of your questions. If they don’t know the answer, they have access to project managers who do have the answers.

      As with the project manager, this option is typically an add-on for other platforms, not included with the purchase of the event itself. However, the knowledge and experience you can access is well worth it for those who aren’t comfortable with the platform yet!

These three options are usually available on all platforms in some shape or form. The best practices guides are usually included with any event, while the project manager and the live support are typically add-ons. These give you three ways to access the platform’s expertise and experience!

How to have Successful Interaction with Virtual Events

The most common concern people express about virtual events – webcasts, online classes, or virtual conferences/trade shows – is the apparent lack of communication between the hosts/speakers and the attendees of the event. Without face-to-face interaction, many are concerned that they will be unable to truly connect with their attendees and will therefore not have a very successful event. To help to ease these concerns, I’ve put together a few tips for how to make sure you get the most out of your online interaction.

  • Utilize text and/or video chat for Q&A’s throughout or after your presentation.
    • This feature is a fantastic way to make sure that any questions are answered thoroughly and possibly even better than they would be during an in-person event. If you pre-record your presentations – which is already highly recommended – you have the full duration of your presentation to interact with viewers. You can make connections with them at the beginning, by asking where they’re from, what companies they work for, what the weather is like where they are. You can then easily transition into answering questions. If they don’t seem to have many questions, I highly recommend having a few points to encourage discussion in the chat, such as additional tips or anecdotes. This makes everyone feel at ease and encourages questions and deeper discussion, allowing the attendees to get even more out of the event than an in-person one.

      If you choose to do a video chat Q&A, using a tool like livestream or Google Hangouts, you can really easily make the online event feel nearly identical to an in-person event. You can even invite viewers to join you on the video chat, allowing them to really be a part of the event.

  • Utilize chat in exhibit booths as well.
    • This is another way to make the transition from in-person to online seamless. As a booth administrator, you can reach out to attendees as they enter your booth, just as you would at an in-person event, and offer them some information about your company, services, or simply talk about the event.If your company has sponsored a session, that’s a great time to talk about it. Mention that the session is either coming up, or has happened (and is going to be available On Demand for their leisure), discuss the topic and what they can get from it.

      This approach is great because, instead of poking at the attendee with sales pitches, you’re making a connection with them. People with a connection to a company are far more likely to purchase from them, without the cognitive dissonance that comes from a guilt-based purchase made only to quiet a sales pitch.

  • Set up chat rooms outside of the presentation rooms.
    • This acts as sort of a networking lounge for the attendees and speakers. Instead of being boxed into the topic of a presentation, people are able to find others that are interested in the same topics, but move beyond them. Private chats are a great way for these attendees to ask further questions of the speaker or to connect with a possible business partner.These function exactly the way the outside hall of a conference center does, where attendees go to fill up on coffee and charge their laptops. This too makes the transition from in-person to online seamless.

Have you hosted online events before? What did you find helped you the most with encouraging interaction between attendees and the host/speakers?


Have any questions about hosting a virtual event and want a great platform that will help you every step of the way? Email us at sales@vconferenceonline.com

Find out all about our platform with this in-depth self-guided tour.

Happy event planning!

Getting beyond Marketing Emails

Every marketer’s dream is to have their ideal audience and potential clients come to them.

Living the marketer’s dream.

No banner ads, spam marketing emails, or annoying commercials necessary – and it make an advertiser’s job easier. Hands-free marketing is the goal, right?

 

How do you make the marketing process so easy that your clients find you before they even know they’re looking for you?

Connect to your audience through education

That is a very broad way to say that your marketing strategy should first and foremost involve teaching your audience something that you know extremely well and that they want to learn about.

If you try to convince your audience that they should choose you you before they realize they want the services you even offer, you’ll annoy more people than you’ll close. Proving your trustworthiness and knowledge gets you in front of the competition before your potential client even knows they need you.

How do you do this?

  • Find a topic you know like the back of your hand (and they don’t).

In your sphere, there are problems that your audience is looking to solve. Chances are, you either have the solution to those problems or you know where to look to solve them. Do you have a large number of problems you know how to solve? Great! You can create an online class or a series of articles on it. By proving that you know what you’re talking about, you establish yourself as a trustworthy source. Your audience will come to you for solutions (and you’ll already be at the top of their list when they want to spend money).

  •  Talk about easy-to-tackle issues.

Don’t try to overwhelm your reader/viewer with too much information at once. Try to break up problems into smaller step-by-step solutions. If your audience comes to a webcast and realizes you’re going to be talking for three hours, they’re already checked out. Take it by small steps to make your information more accessible to your audience.

  • Don’t brush off your own expertise.

Whatever your end goal, whatever you aim to sell to your potential client, you are confident that it’s a good product or service. Don’t play down your knowledge or forget to mention how you can be so helpful to your audience. If you’re a doctor discussing what a symptom could mean, it helps the patient to trust you if they know you actually are a medical professional. Make it clear why you’re an authority on the topic.

Your ideal audience doesn’t necessarily know who you are, so if you approach them by telling them that you’re great, they’ll just ignore you like a flashing banner ad. Offer them something they need – like knowledge, helpful tips, etc. – and they’ll be much more likely to become a good lead for you.

This way, you also connect with people you know will be good, qualified leads. A smaller number of quality leads is better than a huge number of terrible ones that will never pay off. Don’t waste your time (or theirs).

Want to educate your audience with a virtual event? Check out how to get started here. Questions? Email us at sales@vconferenceonline.com

5 Reasons Why a Virtual Conference Will be More Successful for You

Events are inherently marketing for the companies involved. Whether the event is meant to be educational, networking, or simply a tradeshow, the end-goal for those arranging the event is marketing.

Most companies have a pretty strict budget for all things, but marketing is difficult to quantify, since the results aren’t always immediate or easy to measure. In that case, wouldn’t you want to make sure that any money you put toward marketing is furthering your goals?

Of course you would. So here is a short list of why you should host your events – whether they be classes, conferences, or tradeshows – online and virtually, rather than in-person.

1. Cost.

As I already mentioned above, budgets are tight. Everyone wants to make money, but they don’t want to spend it. With that in mind, here are just a few of the things you end up spending money on with in-person events:

  • Lunches for all attendees and staff
  • Coffee
  • Space for the event
    • space for presentations AND exhibitor booths
  • Security guards
  • Electricity
    • All your attendees will need somewhere to plug in their laptops
  • Clean bathrooms
  • Pens/trinkets at exhibitor booths/check in
  • Staff for check in

And on, and on, and on. None of these are a cost to consider with an online event. Security for payment and the presentations is taken care of by the platform hosting the event.
Coffee/lunches are the responsibility of attendees (as are bathrooms). If you want to do a giveaway, you only have to pay for the few shirts or keychains you decide to give away.

2. Reach

An in-person venue can only hold so many people before the firemen get antsy. Online, you only have to worry about bandwidth. If you have lots of people paying to come to your event (or lots of sponsors helping you with the cost), bandwidth is a truly minute cost. With all this extra space, you can allow so many more people in your event and therefore get your message out to them.

Additionally, only so many people can afford to travel to an in-person event. Your goal is to reach as many people, so why would you limit that? There is a cost to attend, a cost for hotel rooms, a cost for food, plus the cost for time off of work. With an online event, your attendees (and their bosses) don’t have to worry about that, so many more will be able to join you.

3. Leisure

If your presentations are broadcast at a scheduled time, there’s no sweat on the attendees to watch it as it broadcasts with On Demand capabilities. No matter how many presentations you have at an in-person event, an attendee can only view one at a time.
With On Demand, they can view any presentation they want, anytime they want, wherever they want (with an internet connection).

This makes things a lot easier for your attendees and exponentially raises the value of your event, encouraging more to register and even further increasing your reach. The convenience of watching these presentations online far surpasses the cost of travel.

4. Analytics

If you have to spend money on something, you want to know its effectiveness. Online events provide information that would be creepy (and impossible to obtain) at an in-person event.

You can know things like what presentations an attendee viewed, how long they viewed each for, which booths they went to, whether they participated in the networking chat or presentation chat.

Beyond that, with a company like vConferenceOnline, your project manager has access to the analytics of past events, which means that that person can help you to improve your event based on the successes and failures of previous events.

5. The Ultimate in Green

The whole world is trying to go green, with good reason. You can contribute to this, along with all the other benefits, while saving money. 100% virtual means no paper cups, no plastic food bags, no waste, nothing. If your company is looking to “go green” or if that is already a goal you are pursuing, I highly recommend a virtual event.

Have any questions about hosting a virtual event and want a great platform that will help you every step of the way? Email us at sales@vconferenceonline.com

First Steps to a Virtual Event

In my company, we’re working on setting up our next virtual conference, so I figured I’d start writing some blogs about the whole process. I’ll go step by step as I personally start setting up our event, and you can see really what there is to do for it. At the end of it all, I’ll write up a quick bullet point post that shows all the points in order.

First step is making sure you really have an event. I’m positive you have the audience you need – all you have to do is to reach out to them – so that’s not even a step. You already know your goal with the event, you know you want to save money and time by doing it online – and reach more people.

You can watch the video below, or keep reading underneath it!

Truly, the first thing you should do is contact your speakers. What takes the most time during the setup for an event – especially a virtual event – is gathering your speakers, getting confirmation, contracts, session names, powerpoint slides, session abstracts, and of course the actual recording from your speaker.

You need to contact your hopeful speakers.

  • Contact more speakers than you’ll need, because there are bound to be some that will not be able to participate.
  • Have a date in mind – but do not set it in stone yet. If nearly all of your hopeful speakers can’t make the exact date you want, well, what’s the point?
  • Be flexible. Allow varied topics from the exact ones you’re looking for.
  • Make it relevant. The topics are actually more inviting than the speakers themselves to most attendees. If someone has never heard of Billy Bob but loves hearing about how to build your own spaceship, they won’t mind that they don’t know the speaker.
  • Get excited. Your speakers will reflect your energy. If you’re just going through the motions of another virtual event, if you’re already stressed, or you just plain don’t want to do it, you need to get into a better mindset and send more positive emails. If you sound excited, they’ll get excited too, and they’ll be more likely to participate.

Keep in mind – you won’t get all of your dream speakers – and that’s okay! You’ll get great people participating in your event, and you and your attendees will have a blast.

Everything tends to fall in place in the end – just keep your plans flexible.

Great Resource for your Digital Marketing Projects

If you haven’t seen it, check out The Outreach Marketing Virtual Summit (it’s free) – it includes key information from a whole host of experts.  There is so much great information in this free event – it’s incredible.

Here’s the direct link:
http://www.vconferenceonline.com/event/home.aspx?id=1092

This was a project by GroupHigh, an outreach marketing firm that rocks working in this space.  They have a great toolset, and the series of sessions they put together are excellent.

There is also a session there by me (Stephen Wynkoop) about virtual events and how they work in the marketing cycle.  What’s more, you can see the platform in action and check out some examples.

Enjoy!

Producing Content – horses for courses

Why Virtual?
Josh Harrison
Producer
vConferenceOnline

Producing Content – horses for courses

So I talked about the importance of video in creating an engaging presentation. So for this last article let’s get into some real world HOW.
You’ve decided “Josh is right, we should use video in our event.” Congratulations, you’ve made the right choice! Now how do you do it? Let’s set out some example scenarios:

Scenario 1: Your online only event has 6 different presenters. The budget won’t allow for in-studio professional video production. They all have slide deck presentations and want to stick to that plan. The presenters are all in different areas of the world, but you want to give the event a cohesive feel.

Solution:  Not a problem! We have a tool that allows presenters to record their desktops to include slides, full motion computer demonstrations and yes, their webcam! You arrange for a slide deck design treatment that they all use and you make suggestions for webcam placement and lighting in a simple to read document that we provided you. The speakers make quick test recordings and send them in for approval. Everyone agrees it looks and sounds good. They go about recording their full presentations and you smile with satisfaction in a job well done.

Scenario 2: Your in person event is going to include a bonus online event. You need to record and document all presentations and the keynotes. You’d like to offer the online event a week after the in person event for anyone who missed anything. Both in person attendees and non attendees.

Solution:  We discuss your needs and decide that you need a multi-camera production. Our crew designs a production equipment package and travels to your event to record the show. We work closely with your team to ensure that all required moments are captured and we setup the event online to allow for scheduled playback of these videos the following week. You just grew your event attendance, not to mention your event’s income.

Scenario 3: You’ve decided you want to take that same event to the people live over the internet!

Solution:  We add on a live streaming package to the already fully planned production package and you have created urgency and excitement for those that couldn’t attend in person.

Scenario 4: You are having an online event with your company’s top executives. This needs to be polished and professional. Production quality is very important. The event will be live with on-demand versions of the presentations available after the live event.

Solution:  We invite you out to our production studios in Tucson Arizona. Our producers work with you to decide show flow and set design. The required content and rehearsals are scheduled. Everyone knows what is happening when and where they should be. Our well designed studio gives your event that high end look you were after and your executives appreciate the chance to tee off at some of the world’s best golf courses after the event.

I could go on and on as there are many different scenarios. The point is that we can handle any of them and we help you along the way. That is a major separator for us as a platform provider.

I hope these quick articles have been informative, or at least entertaining. “Like TV”.

To Video or not to Video – Slides and a Webcam

Why Virtual?
Josh Harrison
Producer
vConferenceOnline

To Video or not to Video – Slides and a Webcam

I will admit right off the bat that I am a bit biased towards video for online events. “Like TV”. By which I mean seeing a person’s face not just hearing their voice. But ask yourself… which do you prefer? Static or moving images?

I mentioned in an earlier article that static slides and telephone audio probably aren’t the ideal format for your next big online event. However, there are some key points to consider when you are thinking about your event’s playout format.

First and foremost, what does the content call for and how do the viewers want to take it in? If you’ve got nothing but computer code and script syntax to cover, there may not be a chance to see the presenter’s face much less put him/her in front of a camera. On the other hand, if you’ve lined up a big name (and they are not presenting loads of text) then you are probably going to want to put that persons face front and center and let other materials like slides play a supporting role. A good example is the TED talks. If you’ve seen one you know what I mean. They are interesting, engaging, and nice to look at. Now imagine that you only see bullet point slides and their voice behind that. The subject may still be interesting, but you’ve lost the engagement and immersion.

Just a little side note:  Personally, I don’t get event platforms that put all the content up in front of you at the same time in so many little windows. The problem I see is that there is no main focus. This probably comes from my training in both cinematography and design. It is important to direct the viewer’s focus. It’s much easier to take in information when it is presented clearly and your attention is directed in one place. If I’m looking at a slide deck window, a video player window and any other assortment of “supplementing materials” windows, my focus is never on just 1 thing. The human eye will wonder when allowed.  I prefer a “like TV” approach where you get one screen and that window is your focus. What you put in that screen is up to you.  Arguments can be made for both sides, but that is what sets us apart from many other platform providers and we like to think it’s the best way to deliver engaging content.

Ok, so I said there were “some” key factors which would imply more than the one I just described. Secondly, Is it possible? Can you actually get the presenters to use video? I say, “where there’s a will there’s a way”. Not every session has to be a huge multi-camera production. Keep in mind that even a webcam is better than no cam at all. Giving your viewers something to connect to besides text is a big part of immersion.  Ok, sales guy hat on for a second. We have a full HD production facility that is purpose built to deliver presentations. As our client, you have access to those facilities and our production staff. Also, there are plenty of free lance video producers who can help. Beyond                       that we offer tools that allow for self recording that are easy to use and can help you avoid bland presentations. I understand that wrangling speakers alone is difficult, much less trying to produce video, but that’s what we are here for. It’s what we do and we would love to help you take it up a few notches.

Off with the sales guy hat and on with the video guy hat again. Quality is important. It sets a level of respect for your brand’s reputation. The world is full of boring slide deck presentations. You don’t see anyone commenting on social sites about the latest PowerPoint preso they just saw. Pay special attention to producing creative, engaging content and step outside of the box a bit.

In the next article we’ll get into some technical stuff. That’s what this is supposed to be about right?