Digital Marketing Tips, Experiences and Blood, Sweat and Tears

While the virtual event is over (it’s still available on-demand, and free, watch it here), the learning and application of the different experiences and all of the information presented (and there is a LOT there), is just getting started.

The GroupHigh event is on-demand and ready to watch – make sure you check out this great summary – there is information here on everything from the conversations you have with your customers and advocates to tools and techniques for reaching out to your community.

In a word, priceless.

Kristen Matthews, the guru behind the event and getting things going for GroupHigh, put an excellent summary of sessions together.  Check it out here.

Great Resource for your Digital Marketing Projects

If you haven’t seen it, check out The Outreach Marketing Virtual Summit (it’s free) – it includes key information from a whole host of experts.  There is so much great information in this free event – it’s incredible.

Here’s the direct link:
http://www.vconferenceonline.com/event/home.aspx?id=1092

This was a project by GroupHigh, an outreach marketing firm that rocks working in this space.  They have a great toolset, and the series of sessions they put together are excellent.

There is also a session there by me (Stephen Wynkoop) about virtual events and how they work in the marketing cycle.  What’s more, you can see the platform in action and check out some examples.

Enjoy!

Producing Content – horses for courses

Why Virtual?
Josh Harrison
Producer
vConferenceOnline

Producing Content – horses for courses

So I talked about the importance of video in creating an engaging presentation. So for this last article let’s get into some real world HOW.
You’ve decided “Josh is right, we should use video in our event.” Congratulations, you’ve made the right choice! Now how do you do it? Let’s set out some example scenarios:

Scenario 1: Your online only event has 6 different presenters. The budget won’t allow for in-studio professional video production. They all have slide deck presentations and want to stick to that plan. The presenters are all in different areas of the world, but you want to give the event a cohesive feel.

Solution:  Not a problem! We have a tool that allows presenters to record their desktops to include slides, full motion computer demonstrations and yes, their webcam! You arrange for a slide deck design treatment that they all use and you make suggestions for webcam placement and lighting in a simple to read document that we provided you. The speakers make quick test recordings and send them in for approval. Everyone agrees it looks and sounds good. They go about recording their full presentations and you smile with satisfaction in a job well done.

Scenario 2: Your in person event is going to include a bonus online event. You need to record and document all presentations and the keynotes. You’d like to offer the online event a week after the in person event for anyone who missed anything. Both in person attendees and non attendees.

Solution:  We discuss your needs and decide that you need a multi-camera production. Our crew designs a production equipment package and travels to your event to record the show. We work closely with your team to ensure that all required moments are captured and we setup the event online to allow for scheduled playback of these videos the following week. You just grew your event attendance, not to mention your event’s income.

Scenario 3: You’ve decided you want to take that same event to the people live over the internet!

Solution:  We add on a live streaming package to the already fully planned production package and you have created urgency and excitement for those that couldn’t attend in person.

Scenario 4: You are having an online event with your company’s top executives. This needs to be polished and professional. Production quality is very important. The event will be live with on-demand versions of the presentations available after the live event.

Solution:  We invite you out to our production studios in Tucson Arizona. Our producers work with you to decide show flow and set design. The required content and rehearsals are scheduled. Everyone knows what is happening when and where they should be. Our well designed studio gives your event that high end look you were after and your executives appreciate the chance to tee off at some of the world’s best golf courses after the event.

I could go on and on as there are many different scenarios. The point is that we can handle any of them and we help you along the way. That is a major separator for us as a platform provider.

I hope these quick articles have been informative, or at least entertaining. “Like TV”.

To Video or not to Video – Slides and a Webcam

Why Virtual?
Josh Harrison
Producer
vConferenceOnline

To Video or not to Video – Slides and a Webcam

I will admit right off the bat that I am a bit biased towards video for online events. “Like TV”. By which I mean seeing a person’s face not just hearing their voice. But ask yourself… which do you prefer? Static or moving images?

I mentioned in an earlier article that static slides and telephone audio probably aren’t the ideal format for your next big online event. However, there are some key points to consider when you are thinking about your event’s playout format.

First and foremost, what does the content call for and how do the viewers want to take it in? If you’ve got nothing but computer code and script syntax to cover, there may not be a chance to see the presenter’s face much less put him/her in front of a camera. On the other hand, if you’ve lined up a big name (and they are not presenting loads of text) then you are probably going to want to put that persons face front and center and let other materials like slides play a supporting role. A good example is the TED talks. If you’ve seen one you know what I mean. They are interesting, engaging, and nice to look at. Now imagine that you only see bullet point slides and their voice behind that. The subject may still be interesting, but you’ve lost the engagement and immersion.

Just a little side note:  Personally, I don’t get event platforms that put all the content up in front of you at the same time in so many little windows. The problem I see is that there is no main focus. This probably comes from my training in both cinematography and design. It is important to direct the viewer’s focus. It’s much easier to take in information when it is presented clearly and your attention is directed in one place. If I’m looking at a slide deck window, a video player window and any other assortment of “supplementing materials” windows, my focus is never on just 1 thing. The human eye will wonder when allowed.  I prefer a “like TV” approach where you get one screen and that window is your focus. What you put in that screen is up to you.  Arguments can be made for both sides, but that is what sets us apart from many other platform providers and we like to think it’s the best way to deliver engaging content.

Ok, so I said there were “some” key factors which would imply more than the one I just described. Secondly, Is it possible? Can you actually get the presenters to use video? I say, “where there’s a will there’s a way”. Not every session has to be a huge multi-camera production. Keep in mind that even a webcam is better than no cam at all. Giving your viewers something to connect to besides text is a big part of immersion.  Ok, sales guy hat on for a second. We have a full HD production facility that is purpose built to deliver presentations. As our client, you have access to those facilities and our production staff. Also, there are plenty of free lance video producers who can help. Beyond                       that we offer tools that allow for self recording that are easy to use and can help you avoid bland presentations. I understand that wrangling speakers alone is difficult, much less trying to produce video, but that’s what we are here for. It’s what we do and we would love to help you take it up a few notches.

Off with the sales guy hat and on with the video guy hat again. Quality is important. It sets a level of respect for your brand’s reputation. The world is full of boring slide deck presentations. You don’t see anyone commenting on social sites about the latest PowerPoint preso they just saw. Pay special attention to producing creative, engaging content and step outside of the box a bit.

In the next article we’ll get into some technical stuff. That’s what this is supposed to be about right?

Event Schedules – Live vs Sim Live vs On Demand

Why Virtual?
Josh Harrison
Producer
vConferenceOnline

Event Schedules – Live vs Sim Live vs On Demand

Oh good! You’re still reading my articles! If I was a blogging kind of person, I suppose you could call these blogs. Whatever works for you.

How was that for small talk? OK, back on track now. Event Schedules. This is an important part of planning your online event. Many people are used to a scheduled day or set of days with sessions scheduled to start at certain times along with allotted time for breaks, special gatherings and exhibits. At an in person conference you are almost restricted by a schedule because no one has figured out how to be in 2 places at 1 time. Enter the “online” event. Time is no longer your enemy (in most cases).

There are 3 main ways to go about placing out or scheduling your event’s content.
Live – This means you are streaming out the content (usually audio and some sort of video) to your attendees in real time as it is happening. This is common when an online event is running alongside an in person event. This is also a very common format for people who have done webinars with teleconferencing involved. Live is there for a few good reasons, but many people do it this way simply because they don’t realize there is a better way. Don’t get me wrong, live certainly has its place. I would say those places are running alongside a live in person event or where 2 way interaction drives the live session’s content…Like a call and response sort of scenario. However, as you’ll find if you continue to read this, there are some interesting ways to maximize your content and time by avoiding “Live”.

Simulated Live – This is where there is a schedule for the event and content will be shown at a specific time, but the content has been pre-recorded. Think “like TV”. This is a favored delivery method because session content can be recorded and presented without the risks of “live” problems ruining the event. There are currently much more easily accessible technologies to help create your session in a non real-time project format than there are for content generation in a live stream scenario. You may say, “how do we get the interaction then?” “Good question!” I would say. Chat is a very common part of any online event. It allows attendees to interact with support staff, presenters, vendors, and even each other in a medium that almost everyone is familiar with. The beauty of pre-recorded sessions is that the presenter can be discussing his/her session with the viewers as his/her content is being played back. Rather than having to wait for questions until the end of the presentation which limits the amount of time that can be devoted to the viewers questions. Thus limiting the very interaction that you thought you could only get with a live event.

On-Demand – Do you have a DVR? Do you love it? Why? (Besides fast forwarding the commercials). Because it allows you to watch what you want when you want to. Most of the world is headed this way. We are becoming accustomed to receiving our information when and how we want it. On-Demand events allow content to always be available to the attendee which allows them to say “Thank you Mr/Mrs Event planner”. Think about it. What if your event is 3 days long and an attendee can only attend 1 of those days. He really wants to participate but he can’t conform to YOUR schedule. Don’t lose him because of this, your event can conform to HIS schedule.

On-Demand can also bolster your event as an added option. Some event planners charge for On-Demand, some use it as a value add and some go all out and do On-Demand only. Keep in mind that if you’re concerned about attendee interaction, On-Demand can be setup with email discussion systems that alert the presenter whenever a viewer has a comment or question. A popular option for Education is to have office hours with the presenter so that students can watch when they want and then gather together at a pre determined date and time to discuss. I will make a bold assertion and say that this is also the way of the future. It only makes sense as people’s schedules get busier and work/personal lines get blurred. This works for some forms of content and not for others. Remember, use the right tools for the job.